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CLI’s People Plus Program

Community Management is a People Business.

Success lies in building and maintaining high-quality, reliable teams. Having very defined hiring and training processes and leadership support is the key.

Knowing that hiring and staffing is the biggest issue in our industry, CAM Leadership Institute curated a comprehensive solution that gives you the map and directions you need plus training and support plus personality profiling and performance measurement.

CLI’s People Plus Program was curated for CAM Leadership Institute members based on our success-backed systems to ensure you hire, train, and retain a high-performing team, equipped with the tools and strategies you need for sustained success.

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People Plus Program

This comprehensive program is designed to ensure you hire, train, and retain a high-performing team, equipped with the tools and strategies needed for sustained success.

Our comprehensive program will provide you support in these key areas:

Assess Your Current Team and Hiring Needs

  • In-depth analysis of your current team and their needs.
  • Confirm the right people are in the right seats.
  • Help you create a hiring pipeline and identify what personality profiles are needed to fill those positions

Define Ideal Position Fit

  • We have collected data from across the CLI membership to create the ideal personality profile for a community manager. You will gain access to this profile and our future position specific profiles as they roll out.

Hiring Process Support

  • Crafting job ads to attract specific and ideal candidates.
  • Personality profiling for each position, with trained consultation.
  • Tools and templates for the interview and hiring process.
  • Dedicated team to support your hiring journey and discuss personality profiles.

Retention and Team Performance Support

  • Assessment of the current team with strategies to maximize performance.
  • Tools and templates for quarterly and annual assessments.
  • Org Chart Assessment and Examples
  • Communication training to understand and support your team better, addressing their needs and improving communication effectiveness.

This will be delivered through:

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Once a year in-person interactive intensive training (a virtual option will be available to those who are not able to attend in person.)

  • Comprehensive training to lay the groundwork for success within the program.
  • Complete organizational health check
  • Learn how to assess needs, create ideal profiles, and evaluate candidates effectively.
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Monthly 1-Hour Session to ask any questions and get support (Optional.)

  • Hosted by trained team. Submit personnel questions beforehand for a deep dive into specific scenarios or bring quick questions for the Q&A portion.
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1-on-1 Sessions with our coaches.

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Dedicated What’sApp for ongoing communication and support.

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Ongoing email support.

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Dedicated team to support your hiring journey and discuss personality profiles.

What’s Included:

Training Event for Foundational Success:

(2 half-days Oct 15-16, 2024 in Tucson, AZ*)

*Virtual session will be available at a later date you cannot make it.

  • Comprehensive interactive intensive training to lay the groundwork for success within the program.
  • Deep dive into optimizing your team, starting with understanding yourself as a leader.
  • Learn how to assess needs, create ideal profiles, and evaluate candidates effectively.

Team Strategy and Assessment:

  • In-depth analysis of your current team and their needs.
  • Develop a strategy to enhance team performance to the highest level.

Support Services:

  • Group and one-on-one support as needed.
  • Dedicated WhatsApp channel for ongoing communication and support.
  • Monthly personnel support calls (2 hours each, hosted by trained team. Submit personnel questions beforehand for a deep dive into specific scenarios or bring quick questions for the Q&A portion.)

Hiring Process Support:

  • Crafting job ads to attract specific and ideal candidates.
  • Personality profiling for each position, with trained consultation.
  • Tools and templates for the interview and hiring process.
  • Dedicated team to support your hiring journey and discuss personality profiles.

Retention and Team Performance Support

  • Assessment of the current team with strategies to maximize performance.
  • Tools and templates for quarterly and annual assessments.
  • Org Chart Assessment and Examples
  • Communication training to understand and support your team better, addressing their needs and improving communication effectiveness.

We are offering an introductory rate in 2024 (rates go up in 2025). Contact us today for more information – you cannot afford to NOT do this for your company!

Apply Today