CLI’s People Plus Program
Build Strong Teams. Reduce Churn. Grow Confidently.
Community management is a people business, and your success starts with having the right systems for hiring, training, and leadership.
CLI’s People Plus Program helps you hire, train, and retain top performers so you can grow without sacrificing quality.
Why Join People Plus
Why Join People Plus?
- Confident hiring and retention decisions
- Clear accountability at every level
- Improved team performance and loyalty
- Freedom to scale without burnout
Outcomes You Can Expect:
- Time freedom, your team runs smoothly without everything flowing up to you
- Accountability with data, KPIs, and leadership metrics to track performance
- Scalable growth, build a self-sufficient, high-performing team that drives results
Program Discription
12 Month Leadership Development Track for Building a High Performance Team
The People Plus Program was built on proven systems to ensure you hire, train, and retain top performers across every department.
Assess Your Current Team and Hiring Needs
- In-depth team analysis
- Identify if people are in the right roles
- Build a hiring pipeline with personality profiling per position
Define Ideal Position Fit
- Access CLI’s proven Community Manager Personality Profile
- Receive new role profiles (Accounting, Operations, Biz Dev) as needed
Hiring Process Support
- Personality profiling
- Interview tools
- Role-based personality assessments
Retention & Team Performance Systems
- Company review frameworks
- Org chart templates, KPIs, and role clarity tools
- Communication coaching for technology adoption & team cohesion
- Strategies to maximize existing team performance
Program Delivery Structure
- Foundational Training (3-Part Series):
- November 14 – Leadership
- December 3rd – Hiring Systems
- December 4th – Organizational Health
Core Pain Points We Solve
Bring On More Communities
Problem:
You could take on more accounts, but you don’t have enough great CAMs.
Solution:
People Plus helps you hire, train, and retain CAMs faster so you can grow without sacrificing quality.
Team Growth & Adoption
Problem:
Your team could perform better, but struggles to adopt new tech or processes.
Solution:
People Plus equips you with training frameworks, communication tools, and adoption strategies to raise performance and get buy-in.
Accountability
Problem:
You don’t have time to follow up behind every CAM—leading to missed deliverables or surprise community losses.
Solution:
People Plus gives you performance tracking systems and accountability tools, so managers deliver consistently without you having to chase them.
Employee Churn
Problem:
New hires ghost after a few months, and turnover costs you communities.
Solution:
People Plus uses personality profiling, retention systems, and loyalty-building strategies to keep the right people long-term.
Program Overview
Key Components:
- Assess Your Current Team & Hiring Needs: In-depth team analysis, role alignment, and hiring pipeline development with personality profiling.
- Define Ideal Position Fit: Access CLI’s proven Community Manager Personality Profile and new role-based profiles as they launch.
- Hiring Process Support: Tools, templates, and consultation for interviews, profiling, and job ads.
- Retention & Team Performance Systems: Org chart templates, KPI frameworks, and communication coaching to build cohesion and reduce churn.
Delivery Structure:
- Foundational 3-Part Training Series (Leadership, Hiring Systems, Org Health).
- Monthly Group Sessions + Implementation Labs.
- Dedicated Support Channels and access to the CLI team.
“After 34 years in business, the 5 most recent Community Managers we’ve added since joining the People Plus program have proven to be some of the most capable and best fit for their roles yet. We have never had this level of consistent success in recruiting.”
Apply Now
Right People. Right Seat. Real Results
Apply today to join People Plus and build the team your company deserves.